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Received messages#

The Omnichannel service forwards received messages to the URL defined in Konto → Profil → Priradené čísla → Callback URL pre prijaté správy.

If this URL is not reachable, the following 6 retry attempts will be made for each message:

  1. 5 minutes after the last attempt
  2. 15 minutes after the last attempt
  3. 30 minutes after the last attempt
  4. 60 minutes after the last attempt
  5. 720 minutes after the last attempt
  6. 1440 minutes after the last attempt (final attempt)

After that, the undelivered message will be discarded. The message text is encoded in UTF-8.

Parameter Type Description
addressFrom string Sender's phone number.
addressTo string Recipient's phone number.
timestamp string Date and time the message was received.
text string Text of the message.
channel string Channel through which the message was sent